love, loyalty, and mascara

Yesterday, for the first time in 9 years, I bought a different kind of mascara. Not a different brand – I’m not that crazy – just a different kind.

I have used the same exact toothpaste – same brand and flavor – without wavering in 7 years. It’s Crest Expressions, Vanilla, in case you were wondering, and I like it because it’s not super overpowering in the morning. I have had a bottle of Garnier Fructis smoothing shampoo in my shower since I discovered it on my semester living in France – and then discovered that they started selling it in the states shortly after. My eyeliner and foundation have been Clinique since I cared enough to stop buying Wet’n'Wild makeup when I was 15, and I haven’t touched any other face lotion but Clinique Dramatically Different since I started stealing my roommate’s (sorry, Lib) my junior year of college. I will only buy one brand of undergarments (Rain Man reference? Anyone? Anyone?) and I’ve been hooked on Target flip-flops since 2004.

If you sell cosmetics, personal hygene, or apparel products, you would do well to have me as a customer. History shows that once I buy a product, and like it well enough, I will buy your product and only your product for the long forseeable future.

In all reality there are exceptions to my product loyalty: I really don’t care what brands (most of) my food products are, and I change jean brands like the weather.

Am I just boring though? I know it’s not that I don’t like or am afraid of change (at least… change that doesn’t involve increased handouts from the government and massive business taxes/regulations). I’m also fairly confident that it’s not just that I have found the best possible product out there in all of these markets. I really couldn’t know in most of these cases, because I’ve never tried anything else.

But I wonder. Am I a rare case in a world of “You’ve got to have this product because it’s better than the old one” marketing? Or am I a victim of marketing too, just a different kind? Am I the only person Crest and Clinique have successfully sucked in, never to look back?

After realizing all of this in light of my mascara purchase yesterday, I have decided that upon running out of  face wash next I will purchase an entirely different brand and product. Really going out on a limb here. Wish me luck.

4 Responses to “love, loyalty, and mascara”

  1. 1.Nick A. says:

    Read and discuss: The Paradox of Choice: Why More Is Less

    http://www.amazon.com/Paradox-Choice-Why-More-Less/dp/0060005696/ref=sr_1_1?ie=UTF8&s=books&qid=1227141055&sr=1-1

    PS I haven’t actually read this but would like to – have had it recommended to me. I’d like a chance to integrate it with von Mises’ perspective on people and decision making.

  2. 2.Seth says:

    When “really going out on a limb” is buying a different kind of face wash, you know you’re a 21st century American. I feel like this post should somehow be linked to the Stuff White People Like blog…

    http://stuffwhitepeoplelike.com/

    There we go, much better. =)

  3. 3.Ran says:

    Does anyone else find it odd that the two people who commented on the post about cosmetics (and toothpaste) were guys?!

    For the record, I’ve used the same concealer since I was 16, but just about everything else I’ve changed probably at least 3 times. Way to step out of your comfort zone.

  4. 4.Danae says:

    I like Seth’s post, but it made me feel really white too!
    The only non-Clinique face wash that I really like is Cetaphil.

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